Security at Fayeno

Your data security and privacy are our top priorities

At Fayeno, we implement industry-leading security practices to protect your business data and ensure the integrity of our AI automation services. Security is built into every layer of our platform.

Data Encryption

All data in transit is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption standards. We never store payment card information on our servers.

Access Controls

We implement role-based access controls, multi-factor authentication, and regular access reviews. Only authorized personnel have access to customer data, and all access is logged and monitored.

Secure Infrastructure

Our services run on enterprise-grade cloud infrastructure with regular security updates, intrusion detection, and automated threat monitoring. We maintain SOC 2 Type II compliance standards.

Privacy by Design

We apply privacy-by-design principles, minimizing data collection and retention. We use vendor options that avoid model training on your data when possible, and we never sell your information.

Security Practices

  • Regular Security Audits: We conduct quarterly security assessments and penetration testing
  • Employee Training: All team members undergo security awareness training
  • Incident Response: We maintain a 24/7 incident response team and have documented procedures for security events
  • Vendor Security: All third-party vendors undergo security reviews before integration
  • Data Backups: Regular encrypted backups ensure business continuity
  • Compliance: We adhere to GDPR, CCPA, and other applicable data protection regulations

Payment Security

All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor. We never see or store your full payment card information. Stripe handles all payment data according to the highest industry standards.

  • PCI-DSS Level 1 compliant payment processing
  • Tokenized payment information
  • 3D Secure authentication for additional verification
  • Fraud detection and prevention systems

API Security

When integrating with your systems, we use:

  • OAuth 2.0 and API key authentication
  • Rate limiting and request throttling
  • API request logging and monitoring
  • Minimum necessary permissions for integrations
  • Regular credential rotation

Your Role in Security

Security is a shared responsibility. We recommend:

  • Using strong, unique passwords for your accounts
  • Enabling multi-factor authentication where available
  • Keeping your systems and software updated
  • Reporting any suspicious activity immediately
  • Reviewing access permissions regularly

Security Reporting

If you discover a security vulnerability or have concerns about our security practices, please contact us immediately at security@fayeno.com. We take all security reports seriously and will respond promptly.

Contact

For security-related questions or concerns:
Fayeno Technologies LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801, USA
Email: security@fayeno.com
General inquiries: contact@fayeno.com